YOUR INFORMATION, HANDLED WITH CARE
Privacy Policy
Effective October 9, 2026
This policy explains how Truehaven Lighting ("we," "us," or "our") handles information collected through truehavenlighting.com and inquiries about our permanent exterior lighting services.
Information you provide
When you contact us, we collect the information you choose to submit, such as your name, phone number, email address, ZIP code, property address, lighting interests, and project notes. Required fields are marked on the form. Please do not include payment details, access codes, or other sensitive information in your message.
How we use your information
We use your information to respond to your inquiry, call or email you about your project, confirm our service area, discuss your needs, prepare a proposal, and provide requested services. We may also use it to keep business records, prevent spam or misuse, and meet legal obligations. Submitting an inquiry does not sign you up for unrelated marketing messages.
Service providers and sharing
Our website is hosted by Vercel. GoHighLevel collects and stores your submission in our customer management system and sends a notification to our business inbox, currently hosted by Google. These providers process information as needed to host the site, protect it, and deliver communications. We do not sell your personal information or share it with advertisers for targeted advertising. We may disclose information if required by law or reasonably necessary to protect our business, visitors, or others.
You can review the providers’ policies at Vercel, GoHighLevel, and Google.
Technical information and cookies
Our hosting and form service providers may process technical information such as your IP address, browser type, request time, and security logs to operate and protect their services. We have not installed advertising pixels or visitor analytics on this website. The site does not currently set its own advertising or analytics cookies. Provider-operated services may use their own cookies or similar technologies as described in their policies.
Retention and security
We keep inquiry information only as long as reasonably needed to respond, provide services, maintain business records, resolve disputes, and meet legal requirements. Submissions stored in GoHighLevel and copies delivered to our inbox may be retained for these purposes. We use HTTPS and reasonable safeguards, but no method of transmission or storage is completely secure.
Your choices
You may ask us to correct or delete information you have provided, or ask us to stop contacting you, by emailing info@truehavenlighting.com. We may need to verify your request and may retain records when required by law or necessary for an ongoing service. Any rights available under applicable law remain unaffected.
Children’s information
This website is intended for adults seeking home services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us so we can address it.
Changes to this policy
We may update this policy as our services or information practices change. The effective date above shows when this version took effect.
Contact us
Truehaven Lighting
Serving Northern Virginia
info@truehavenlighting.com